About viventura Advantages
Why travel with viventura? We feel that there is a perfect ratio between the known and unknown. Every time we design a tour, we keep this in mind. Our focus is Popular Places, Local Faces.
Advantages
1
Deposit: Your deposit is good for Life
At viventura we understand that plans can change and life doesn't always go as planned. As part of our commitment to exceptional customer service, all deposits with viventura are good for life. So if you have to delay or cancel a tour with us for any reason, rest assured that your deposit will be waiting for use on a future adventure with viventura.
At viventura we understand that plans can change and life doesn't always go as planned. As part of our commitment to exceptional customer service, all deposits with viventura are good for life. So if you have to delay or cancel a tour with us for any reason, rest assured that your deposit will be waiting for use on a future adventure with viventura.
2
Unique: Popular places, Local faces
When you travel with viventura you take a unique adventure through South America. We believe there's more to sightseeing than just visiting the highlights. Our tour itineraries are comprised of Popular places and Local faces taking you off the tourist track. 2/3 highlight destinations and 1/3 undiscovered spots. Experience the unique with viventura.
When you travel with viventura you take a unique adventure through South America. We believe there's more to sightseeing than just visiting the highlights. Our tour itineraries are comprised of Popular places and Local faces taking you off the tourist track. 2/3 highlight destinations and 1/3 undiscovered spots. Experience the unique with viventura.
3
Responsible: ... and you don't even notice it
Throughout our tour planning we ensure that all activities, hotels & partners we include, maintain sustainable work practices. With our 10 years of experience working with sustainable practices, we help and offer advice to our partners. You don't have to worry about it, you just can enjoy your tour, we do this work in the background. And on top of that, 30 dollars of your tour price is directly transfered to viSocial, the foundation viventura inspired to promote social and environmental projects in South America.
Throughout our tour planning we ensure that all activities, hotels & partners we include, maintain sustainable work practices. With our 10 years of experience working with sustainable practices, we help and offer advice to our partners. You don't have to worry about it, you just can enjoy your tour, we do this work in the background. And on top of that, 30 dollars of your tour price is directly transfered to viSocial, the foundation viventura inspired to promote social and environmental projects in South America.
4
Fun: We really like our job
Ever met a tour guide that has given the same tour a thousand times? A tour guide that answers questions in a mechanical automated manner? Well, we assure you, our tour guides are the complete opposite. They often have no formal tourism background. We employ guides based on their enthusiasm and passion for sharing their country with others!
Ever met a tour guide that has given the same tour a thousand times? A tour guide that answers questions in a mechanical automated manner? Well, we assure you, our tour guides are the complete opposite. They often have no formal tourism background. We employ guides based on their enthusiasm and passion for sharing their country with others!
5
Personal: Small groups with personalized attention
Unlike larger operators who employ large call centers and assign each client a processing number. At viventura, our customers aren't just numbers, they are Mothers, Doctors, Teachers and above all Travelers! You are an individual seeking a personalized service. When you contact viventura you will be assigned a Travel Specialist just for you. When you call you won't get a call center or an automated system you will have direct access to your Travel Specialist. Our group tours are small, with a maximum of 9 travelers, we guarantee that each individual receives the personal attention they deserve. We live and work in South America. On most of our tours you will get the chance to meet the viventura team working in your destination country.
Unlike larger operators who employ large call centers and assign each client a processing number. At viventura, our customers aren't just numbers, they are Mothers, Doctors, Teachers and above all Travelers! You are an individual seeking a personalized service. When you contact viventura you will be assigned a Travel Specialist just for you. When you call you won't get a call center or an automated system you will have direct access to your Travel Specialist. Our group tours are small, with a maximum of 9 travelers, we guarantee that each individual receives the personal attention they deserve. We live and work in South America. On most of our tours you will get the chance to meet the viventura team working in your destination country.
6
Itinerary: Unique, thoughtfully planned travel routes
We meticulously plan every itinerary to guarantee all of our travelers an unforgettable experience.
We meticulously plan every itinerary to guarantee all of our travelers an unforgettable experience.
- We take every precaution necessary to avoid the possible risks related to high altitude, such as gradual ascents of the Andes and never flying into La Paz.
- At the most popular tourist destinations we make sure to arrive before or after peak hours. By avoiding the crowds we provide you with unique experiences... Imagine a trip to Machu Picchu without the crowds!
- We know how important your photos are and where are the best places are to take them. That's why we make sure to arrive early in the morning or late in the afternoon, assuring ideal light conditions for the best photos possible.
- When we design an itinerary we plan it to the last detail, assuring you a hassle free, unforgettable experience.
- viventura makes sure your hotels are centrally located in safe areas and near places of interest. This allows for easy exploration of the cities, more restaurant choices and avoids extra transportation expenses.
7
Contact: There is nothing worse than seeing a country through a bus window
A country's true culture and life is in the streets. It would be a shame not to experience it. We know where it's safe and where it isn't. We make sure, you are able to have personal contact with the locals. All of our tours include one or more of the following. Visits to our social projects, local markets, home stays, or having dinner with a local family. According to our traveler feedback 90% agree that these short encounters were the highlights of their tour.
A country's true culture and life is in the streets. It would be a shame not to experience it. We know where it's safe and where it isn't. We make sure, you are able to have personal contact with the locals. All of our tours include one or more of the following. Visits to our social projects, local markets, home stays, or having dinner with a local family. According to our traveler feedback 90% agree that these short encounters were the highlights of their tour.
8
Transparency: More information is better
All of our tours have comprehensive daily descriptions. What you see is what you get, we guarantee no hidden costs. We aren't afraid of responsibility, we just deal with the facts and deliver what is promised, clear and simple. Take a look at our tour descriptions!
All of our tours have comprehensive daily descriptions. What you see is what you get, we guarantee no hidden costs. We aren't afraid of responsibility, we just deal with the facts and deliver what is promised, clear and simple. Take a look at our tour descriptions!
9
Specialized: We know South America like the back of our hand
Give us a call and throw some tough questions at us. You will soon realize we really do know South America. No need to give us a 'product-ID' or tour code just ask! We specialize in South America, that's our passion and we'll stick to it.
Give us a call and throw some tough questions at us. You will soon realize we really do know South America. No need to give us a 'product-ID' or tour code just ask! We specialize in South America, that's our passion and we'll stick to it.
10
Value: If you don't believe it, talk to our clients
We promise! There are absolutely no hidden costs. Here are examples of common practices that you won't find at viventura:
We promise! There are absolutely no hidden costs. Here are examples of common practices that you won't find at viventura:
- Purchasing of optional excursions before or during your tour are only available at premium prices.
- A tour guide tells you, "The souvenirs on the street are bad quality, but his 'cousin' works in a souvenir factory with excellent quality products". Needless to say, that the guide gets a heavy commission.
- A tour guide tells you, "Typical restaurants are great, but the lack of hygiene is a real problem. It is better that we go to a 'tourist restaurant'". The result... not typical, nor economical. We select clean, authentic, local restaurants, no chain restaurants on our tours.
11
The Guarantee: If we don't comply, you get your money back
We have the highest standards of quality and professionalism. If we don't keep our promises, the bill is on us.
We have the highest standards of quality and professionalism. If we don't keep our promises, the bill is on us.
12
Network: You are traveling with viventura
viventura is a network of South American tourism specialists. We have offices in various locations including Peru, Argentina, Ecuador, Chile, Brazil, Colombia, Bolivia and Venezuela. Local offices provide us with continuous and up to date research. This information is used to design innovative tours that guarantee our clients receive the best value in the industry. All of our Travel Specialists participate in at least one tour per year, so you can rest assured they know South America and the tours we offer.
viventura is a network of South American tourism specialists. We have offices in various locations including Peru, Argentina, Ecuador, Chile, Brazil, Colombia, Bolivia and Venezuela. Local offices provide us with continuous and up to date research. This information is used to design innovative tours that guarantee our clients receive the best value in the industry. All of our Travel Specialists participate in at least one tour per year, so you can rest assured they know South America and the tours we offer.
13
Communication: We are not afraid of criticism
When you travel with viventura, we want your feedback. We publish all constructive feedbacks, no censorship here. You can also follow our group tours by checking out our daily travel dairies. From our travel diaries, you'll see that we keep our promises. We also have a blog, yet another feedback forum. Why? Because we are confident in our services. We know we aren't perfect, that's why we're asking for your help to get better. We see our open communication as a chance to improve, not a threat!
When you travel with viventura, we want your feedback. We publish all constructive feedbacks, no censorship here. You can also follow our group tours by checking out our daily travel dairies. From our travel diaries, you'll see that we keep our promises. We also have a blog, yet another feedback forum. Why? Because we are confident in our services. We know we aren't perfect, that's why we're asking for your help to get better. We see our open communication as a chance to improve, not a threat!
Your Contact
Team Memberviventura
What Does Our Name Mean?viventura is a derivative of 4 ideas:
- vive (to live)
- aventura (adventure)
- event (event)
- tour (tour)
Team
viventura is a team of professionals with one thing in common: a passion for South America. Get to know the team, from the person that answers the phone, to our colleagues researching, to the owners, we look forward to meeting you. To Team Feedbacks
12/25/11Benedetto
We enjoyed the whole trip. Cusco, Machu Picchu and the Salar de Uyuni, were the essential highlights. Good organization before departure. Our guide, Nathalie, was excellent...
