Feedback From Our Clients
One guide worth mentioning is Daniel in Salento. He was absolutely outstanding and very friendly as well. He introduced us to various people in Salento making our experience there an exceptional one. In terms of the hotels, the best was Casa deco in Bogota, which was fantastic. The worst was Beth Sarim in Villa de Leyva, which was horrendous - very bad location (given the many options that were much closer to town) - the room was dirty and bare bones, and freezing cold showers. In the breakfast area we spotted a cockroach on the table and the staff was very very unhelpful. The other hotels were ok. At the hotel in Cartagena my partner got locked in the bathroom for an hour due to lock issues. The hotel staff was very helpful and pretty much destroyed the door to get my partner out. Regardless, next time I would probably opt for a better cheaper option somewhere close by.
The sales process and the after sale service that we were provided was exceptional.
In response to poor conditions of hotel Beth Sarim, it will be exculded from all future tours and replaced by hotel Villa Cristina.
The highlights of the trip for me were the Inka-Trail (even though it was only for a day) including Machu Picchu, the sand-boarding and dune buggy tour in the desert and the salt desert with its breathtaking sunset. The quality of the hotels was just fine, some better, some worse, but all in all, acceptable.
It was good fun with our guide Alejandro we were never bored. Even if he was moody at times which didn’t exactly improve the group’s mood. But he really put his shoulder to the wheel when we had trouble with our luggage and all in all I felt well taken care of. Also during the preparation, Iris answered all my questions quickly and clearly.
In retrospect I would have rather left out the trip to Chile. It was very exhausting to sleep in a different hotel almost every night and my time in Arequipa was very short (since I was in the Colca Valley).
Altogether I was very satisfied with Viventura and can only recommend them. This definitely wasn’t my last trip to South America.
We loved our trip with Viventura, Colombia is lovely and there are a lot of very interesting places and things to see. Our hotels were first class, our guides were wonderful, specially our Bogota guide and driver and our Cartagena guide and driver.The location of our hotels were perfect and the food and service equally impressive. We are delighted with the way we were looked after.
Hotels for this tour have been upgraded to address the concerns of hot water and location
Several highlights, the major hits: Machu Picchu, death road mountain biking in Bolivia 63km and 3500m of altitude, visit to Cusco and Uyuni salt desert, the ""Laguna"" with its thousands of flamingos and the Atacama Desert in Chile.
There was perfect organization both before and during travel. Everything went as planned. Small boutique hotels, comfortable haciendas including two nights in an apartment with a charming owner. Ricardo was an attentive and devoted companion during our trip."
We were well prepared and organized before departure. Our guide, Nathalie, was excellent and provided great insight into the culture, history, and anything else we were curious about. We believe it was her knowledge and care that raised the level of the entire journey. Viventura would surely be missing an important element to their tours without working with these local guides.
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Arun and Rachel, New Haven, CT
This trip was amazing!!! We had such a great time. All of the guides were great and were always there willing to help and answer...
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Climbing the Villarrica, One of the Most Active Volcanoes in Chile
When one arrives to Pucón on a clear day, it’s impossible to miss the sight of the perfectly coned Villarrica volcano towering over the town, which is located some 780 kilometers (484 miles) south of Santiago. The Villarrica volcano is one of Chile’s most active volcanoes and it’s one of only five volcanoes in the [...]
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